We're here to answer questions, provide information, and work with you to find effective solutions for your security needs.
- Questions about or to report a security incident: security@berkeley.edu
- Help with CalNet or 2-Step: calnet@berkeley.edu
- General office inquiries: iso@berkeley.edu
- Contact individual ISO team members: See Staff Listing & PGP Keys
- For information on Reporting a security incident
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For questions about UC Berkeley's IS-3 implementation project or Units interested in detailed information about IS-3. |
is3@berkeley.edu |
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For questions or issues related to Campus or UC Systemwide IT Policy. |
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| For questions about CalNet accounts, Single Sign On (SSO), Duo 2-Step, CalGroups, web certificates, directory services, sponsored guests, and special purpose accounts (SPAs). | calnet@berkeley.edu |
| For questions about Socreg, the self-service asset registration portal developed by ISO for campus contacts to maintain network registration information and to meet policy requirements. | socreg@berkeley.edu |
| For questions about the Restricted VPN service, a highly monitored version of the campus VPN for users who access and control a large quantity of restricted data or key IT infrastructure. | rVPN@berkeley.edu |
| For questions on the various assessment services ISO offers to help the Berkeley campus community comply with Policies and requirements. | security-assessments@berkeley.edu |
| For questions on the Shared Firewall Service providing basic firewall coverage for departments needing to protect their administrative computing networks, including workstations and printers. | security-firewall@berkeley.edu |
| For questions on the logging and analysis software used to aid in managing, correlating, and detecting suspicious activities related to the campus' most critical data assets. | security-logs@berkeley.edu |
| For questions on our network scanning services used to proactively discover vulnerabilities on campus systems. | security-scanning@berkeley.edu |
| For questions related to Unit Information Security Lead roles, responsibilities, or assistance with Unit IS-3 Implementation. | uisl-help@berkeley.edu |