What can I do to prepare for an OS upgrade?

  1. Begin by backing up your files. You can do this to a local device or move your data from the computer to servers or cloud-based platforms. Please note that location is dependant on the protection level of the data you have: PL0 and PL1 data can be stored on Google Drive and Box. PL2 data may only be stored on Calshare
  2. Confirm that any software (outside of the standard MS Office, Chrome, Adobe Acrobat) is compatible with Windows 10 and that you have the installation files and activation keys needed 
  3. Go to: https://software.berkeley.edu/microsoft-os and download your desired operating system.