bSecure Remote Access VPN

What We Do

The bSecure Remote Access VPN (Virtual Private Network) service allows CalNet ID–authenticated users to securely access the UC Berkeley network from outside campus and encrypts the information sent through the network. There are three tunnels:

  • Split Tunnel is the default and is used to allow users to access on-campus resources. When using the split tunnel option, any traffic meant for destinations on campus will go through the GlobalProtect client and VPN tunnel. However, traffic meant for other sites like Google will not use the VPN tunnel.
  • Full Tunnel (listed as “Library Access and Full Tunnel”) directs all traffic, regardless of the destination, through the GlobalProtect client and VPN tunnel.  All client traffic is routed through the campus network with an IP address associated with the campus. This is most commonly used if you are accessing a resource that is licensed for UC Berkeley, such as journals licensed through the library only for campus users.
  • Restricted Tunnel is a service that is limited to people that access sensitive systems and data. It has increased monitoring, and utilizes many of the advanced security features of the Palo Alto Networks firewalls. 

The bSecure VPN service is a collaboration between Network Operations and the Information Security Office.

Why We Do It

Campus users who work remotely need a way to access UC Berkeley resources that are available only within the campus network. In addition, campus users may require a more secure connection as this service provides protections from eavesdropping by other devices at the user’s location.

Who Benefits

Campus members who need remote access to UC Berkeley resources.

How to Get Started

Self-Service for Managed Desktops

If your computer has the managed Berkeley Desktop for Windows or macOS, you can install the "GlobalProtect VPN" from Big Fix (for Windows) or the Self Service application (for macOS) on your computer.

Software Download from

If you have admin access to your computer, you can download and install the software yourself: Download GlobalProtect Software. If you use a screen reader you may want to use this alternative portal. If you're not sure, contact your department's IT support for help. 

Installation Instructions:

Note: If the GlobalProtect icon is not visible you can open a dialog window using the "globalprotect launch-ui" command in a shell/terminal window in v5.1.1 or newer.

If you need support please email ITCS at:


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Service Details and Additional Information

Supported Platforms


Address Ranges


Contact IT Client Services

510-664-9000, option 1