Fake Email Account Suspension email

December 2, 2024

This fake email termination message was received by many users allegedly telling them their campus email account would be suspended.

Commonly used phony subject lines include:

'ADVANCE WARNING'

'***Urgent*** Your Account Will Be Suspended'

'ATTENTION!!! Actin Needed Now'

Tips if Something Seems Off:

UC Berkeley Help Desks will NEVER initiate contact directly via test to personal cell phone numbers

No technician will ever ask you to send them a password, DUO push code or other secret account information, especially in an insecure way like plain text email or a text message

You will never be asked to enter your campus CalNet credentials in any web page or form that is not a berkeley.edu CAS authentication page. Do NOT enter information is a Google Form or Microsoft Office online web form.

Follow up with the sender separately

If you didn’t expect it, reject it. Or follow up with the individual directly in a separate email or call/text to confirm.

Report and/or flag it 

Open the message

To the right of the 'Reply' arrow select 'More' (typically denoted with three vertical dots)

Then 'Report phishing'

For suspicious messages received by text, please take a screen shot and forward the message to phishing@berkeley.eduFor more information visit https://security.berkeley.edu/resources/phishing

Original Message:

Fake Login Page: