Overview
Every Windows product has a lifecycle and that lifecycle ends when it no longer receives security updates or fixes, software updates, and/or technical support. On Jan. 14, 2020 Microsoft will discontinue support for the Windows 7 Operating System. Without security, patches these systems will be easy targets for hackers, malware, and viruses.
Campus policy requires that devices connected to the network run software for which security patches are made available - and installed - in a timely fashion. After support ends, Windows 7 will no longer be in compliance with campus policy.
Options
1. Upgrade your machine's operating system:
- If you aren't sure what version you are running you can get assistance here:
- https://support.microsoft.com/en-us/help/13443/windows-which-version-am-...(link is external)
- If your computer is managed by your departmental IT, submit a request through your department’s internal process.
- For university-owned computers, contact IT Client Services(link is external).
- For personally-owned computers, download a newer operating system(link is external) and follow the instructions for installation.
2. Purchase a new computer:
If you wish to purchase a new university-owned machine, contact IT Client Services(link is external).
3. Request a Security Exception:
If the Windows 7 system cannot be upgraded, you may be eligible for a temporary security exception. Visit our Exception Process for Windows 7 End of Life (EOL) page for additional information.
Need Help?
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If you need help or have questions about this process please fill out this form (link is external)and an IT specialist will contact you.
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Students who need assistance can contact Student Technology Services(link is external)
Important Dates:
- Nov. 1, 2019 - Preferred date to submit your security exception request
- Feb. 1, 2020 - ISO notifies Windows 7 systems users to disconnect from the campus network
- Mar. 1, 2020 - ISO blocks Windows 7 devices seen on the campus network
Please note: In the event that a Windows 7 exploit is released before Mar. 1, ISO reserves the right to immediately block any vulnerable device per the Blocking Network Access Policy.
Additional Resources:
Microsoft announcement for Windows 7 EOL(link is external)
Microsoft article for the end of support - with FAQs(link is external)