What are Technical Support scams?
In a Technical Support scam, a scam artist will try to contact you by phone or initiate contact via a website (often through a pop-up window in your web browser). The scammer will claim to be a representative from Microsoft, or sometimes pretend to be from UC Berkeley Technical Support. They will highlight common concerns regarding your computer, such as viruses or malware. They will offer to "fix" these manufactured issues by connecting to your system.
What is the possible impact of such scams?
The goal of the scammer is to gain remote access to...