Guideline

Mass Email Communication Guideline

Mass email communications have a higher bar to clear in order not to get blocked by spam filters. Messages can miss the intended audience if they include phishy email characteristics. By following these rules you help ensure campus email recipients remain sensitized to characteristics that are typical of phishing messages and reduce the chance that your message gets blocked.  

Communicators should follow these basic guidelines to help messages from being blocked:  

IT Email Communications Best Practices

Email communication theory is largely different from email communication reality. If messages include phishy email characteristics they can be skipped over and miss their intended audience. Plus, they cause concern for the reader who, instead of focusing on the message, focuses on the validity of the email.

Patching and Updates Guidelines

All UC Berkeley IT Resources and all devices connected to the UC Berkeley network or cloud services must comply with the Minimum Security Standard for Networked Devices. The recommendations below are provided as optional guidance to assist with achieving the “Patching and Updates” Requirements.

Incident Response Planning Guideline

UC Berkeley security policy mandates compliance with Minimum Security Standard for Electronic Information for devices handling covered data.  The recommendations below are provided as optional guidance for incident response requirements.

Continuous Vulnerability Assessment & Remediation Guideline

UC Berkeley security policy mandates compliance with Minimum Security Standard for Electronic Information for devices handling covered data.  The recommendations below are provided as optional guidance for continuous vulnerability assessment and remediation.

Requirement

Resource Custodians must continuously assess and remediate vulnerabilities on all covered devices.

Data Encryption in Transit Guideline

NOTE: The Information Security Office is currently updating UC Berkeley's Data Classification Standard and Protection Profiles for the Campus. Our intention is to first make changes to the DPL numbering system without modifying the associated controls or requirements. These number changes are reflected on this page.

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Data Access Agreement Guidelines

NOTE: The Information Security Office is currently updating UC Berkeley's Data Classification Standard and Protection Profiles for the Campus. Our intention is to first make changes to the DPL numbering system without modifying the associated controls or requirements. These number changes are reflected on this page.

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Passphrase Complexity Guidelines

UC Berkeley security policy mandates that all devices connected to the UCB network comply with the Minimum Security Standard for Networked Devices.  The recommendations below are provided as optional guidance to assist with achieving the Passphrase Complexity requirement.

Email Oops, and How to Avoid Them

Overview

Email is still one of the primary ways we communicate, both in our personal and professional lives. However, we can often be our own worst enemy when using it. Here are the four most common mistakes people make with email and how to avoid them.

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