FAQ

How would I know if my CalNet credentials were compromised?

You may not always know. Scams and malware that steal passwords are designed to be stealthy and unnoticed.
 
Passwords are most frequently compromised one of three ways:
  • Being tricked to giving up your credentials at a real-looking but scam website (AKA Phishing)
  • Malware or other compromises of your device which installs software designed to run in the background and steal passphrases
  • Re-using CalNet credentials for non-UCB websites, and the non-UCB websites are hacked and all credentials exposed

Who needs to be involved in a vendor security assessment?

The roles that are typically involved in participating with a vendor security assessment include the following:

Security contact X and my security contact used to both claim subnet A. Why can't we still do that?

Overlap is not allowed in NetReg. If two departments share a subnet, during the data conversion the department who claims the most IP addresses for that subnet will get the entire subnet. The other department will get individual IP addresses.

Additionally, one SC will own and be primarily responsible for an IP address, although other SCs may be provided shared notification..

How are security notices routed?

Security notices are routed based upon the most specific registration information available in NetReg.

For example, if an IP address has a registered security contact, the security notice is sent to that contact. If there is no specific IP address registration then the notice is sent to the security contact that claimed the subnet. Notices will also be sent to:

•    the registrant contact role's service provider if any
•    its departmental / parent contact role if any,
•    and any contact roles that have 'CC SC' status for the IP address

What are Service Provider Security Contacts and how do they work?

Service Provider Security Contacts (SCs) are a special purpose security contact.  As a service provider, they don't have registered network assets, but they are flagged within NetReg as providing support for another SC.  For example, the Service Provider SC might register devices for the Client SC. Service Provider SCs have "device-based" privileges with the Client SC; they can create, edit and delete devices from the Client SC.

What are the privileges for members in a security contact?

There are four privilege levels for any member of a security contact:

  • View-only: can view registration information.

  • Device: can make changes to Device registrations.

  • IP Information: can claim subnets, request IP Addresses, register subdomains and offsite hostname.  Can register RD Applications. Can also make changes to Device registrations.

What are Group Security Contacts used for?

A Group Security Contact (GSC) is created by a Department Security Contact (DSC) when a separation of responsibilities is needed.  Each DSC will have an orgnode set, and the GSC will be associated to the department via its parent, the DSC.

The Data Security & Privacy Appendix was not included in the vendor contract, what do I do?

The contract with the 3rd-party service provider has already been signed and the UCOP Data Security & Privacy Appendix was not included. How will this affect the vendor security assessment?

For all UC contracts involving third-party access to covered data, the University of California Office of the President (UCOP) requires the inclusion of the Data Security and Privacy Appendix.  The appendix establishes baseline protection for the University in the event of a data breach.  Campus units that engage with service providers to handle covered data must ensure the appendix is included in new contracts without edits.

How are Restricted Data applications and systems monitored?

The Information Security Office (ISO) takes privacy issues very seriously, and we use the same approach for balancing security and privacy for restricted data hosts as for all hosts on campus. Monitoring of systems occurs through two methods, monitoring of network traffic crossing the campus border and vulnerability scanning of hosts on the campus network. The methods used to do this are similar for all hosts on the campus network.

The enhanced services for restricted data hosts are:

Is this service suitable for me?

Yes, if: 

  • Your service contains printers and workstations only.
  • You don't have any custom rules.
  • You don't have technical staff who can configure your firewall rules. 
  • Your security needs are not extensive. 

No, if: 

  • Your subnet(s) hosts servers and services used outside the firewall.

  • You host sensitive data.

  • You have regulatory or contractual obligations to safeguard data that resides on your network.